Acme Agile Consulting

About

Hi, I'm Dennis Wong.

I run the technology that runs the business.

I was the divisional CIO for a Best Buy business run as its own company, and head of IT operations for a $500M private equity backed brand, 5.11 Tactical.

I've owned the whole stack, from ERP, warehouse and order systems to infrastructure, security and the budget. I've rescued failing systems and stalled programs, built a platform that generated $350M, and defended every dollar in front of the CEO and CFO.

Today I help mid-market companies figure out whether their IT problem is the system, the team or the budget, and then fix it.

Dennis Wong taking a selfie on a warehouse floor stacked with TV boxes

On the warehouse floor. This is where IT either works or it doesn't.

Experience

  • 2025 to now
    Acme Agile Consulting · Founder & Principal

    Fractional IT leadership and advisory for mid-market companies, including advisory to the EVP/CIO of HomeXpress Mortgage.

  • 2020 to 2025
    5.11 Tactical · Senior Director of IT Operations

    $500M PE-backed retail brand. Owned software, ERP, reporting, infrastructure, cloud, PMO, support and cybersecurity. Stabilized D365, took releases from quarterly to weekly, stood up D365 for Mexico and the EU, and presented every funding case to the CEO, CFO and COO.

  • 2012 to 2019
    Best Buy · Divisional CIO, Secondary Markets IT

    Owned all of IT for an acquired division run standalone: ERP, WMS, order management, five eCommerce sites, network, telephony and the call center. 40 to 50+ people, $3M to $7M+ budget, $4B+ in goods processed a year.

  • Earlier
    Kofax Image Products · QA Engineer to Senior Manager

    Led the company's global Agile transformation and development and QA teams across the US, Japan, Vietnam and Europe.

Education

B.S., Information & Computer Science, University of California, Irvine. Certified ScrumMaster.

Strongest in

Custom ERP and order management at $4B+ scale, D365 Finance & Operations and CRM, Azure, WMS, POS, eCommerce, security and AI governance.

Outside of IT

I serve as an LAPD reserve police officer.

Let's talk.

Whether you need a diagnosis, a fix or an IT leader in the room, the first step is the same.

Get in touch